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QWhat is the consolidation process like?
AFill in the [YoYoDelivery] warehouse address when shopping, and the warehouse will enter it into the system after receiving the goods. The customer selects the package and pays the freight. Youyouda will ship, transport, and clear customs until it is received in your hands!
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QCan you deliver to your door?
AOf course you can, but you need to contact the warehouse staff in advance to make an appointment for home delivery.
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QWhat should I do if I fill in the wrong shipping warehouse address when placing an order?
AIf you find that you have filled in the wrong address and the goods have not been shipped yet, you can directly click Edit to fill in the correct warehouse. If the goods are already in transportation and cannot be modified, you need to contact customer service in time to modify it.
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QHow long does it take for a package to be shipped out after it is stored in the warehouse?
AAfter the warehouse receives the goods, it will complete the inspection within 3 working days and ship the goods once the customer confirms the shipment.
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QHow long will it take to receive the goods?
AIf you choose "Standard Express" when placing an order, the estimated delivery time is 20 days. If you choose "Express Express", the estimated delivery time is 16 days.
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QWhich products cannot be shipped together?
AProhibited items cannot be shipped together. You can check what prohibited items are before placing an order. If you are not sure whether the goods can be shipped, you can contact our customer service for confirmation.
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QWhat courier is used for domestic delivery? Can I choose it?
APostal Express, Postal EMS, SF Express, YTO Express, ZTO Express, STO Express, JD.com, Deppon Express, Best Express, Yunda Express, Jitu Express, U-Express, YTO Express and other express delivery companies.
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QWhat if I am taxed?
AYoYoDelivery will receive notification from the customs. After understanding the taxed package and the amount, the customer will be notified to recharge the tax online, and then pay it to the customs on behalf of the customer. The customs will release the package after receiving it.
